Cytracom Mobile26.10.1 - App Store

Bring your business line with you, wherever you are! Cytracom Mobile brings the power of our cloud-based UCaaS communication platform to your iOS Device. Simply log in with your Cytracom account credentials and start connecting.

TAKE CONTROL OF YOUR PHONE CALLS
- Make and receive business calls from your personal device.
- Seamlessly merge, split, and transfer calls to keep your communication efficient - even on the go.

CONNECT FASTER WITH BUSINESS MESSAGING
- Connect with people in their favorite way - through text - all from your business line.
- Collaborate with teammates using Rooms and Direct Messages.

SHARED INBOXES: ONE VOICE. ONE THREAD.
- Now, customers can reach you through a single business line while your team joins forces behind the scenes.
- Collaborate privately with internal messages and mentions.
- Know which internal team members are active, and when they are viewing or responding to a Shared Inbox.
- Priority tags help you prioritize your client conversations.

CHECK VOICEMAIL AT A GLANCE
- Read your voicemails on the go with Voicemail Transcription.
- Listen to voice messages and manage your voice mailbox from anywhere.

New to Cytracom? Cytracom is a UCaaS provider focused on meeting the needs of the small-to-medium business landscape with advanced communication solutions. Check out https://www.cytracom.com/partners/locate-a-partner to find a partner. Looking to partner and sell Cytracom? Check out https://www.cytracom.com/partners/partner-program to get in touch.

Version History Added Siri support for calling 26.10.1 Oct 6 Support for new Foundations plans 26.9.4 Sep 24 • Improved audio routing for voicemail and audio messages, including AirPlay support and easier output selection.
• Improved call reliability by keeping call registration refreshed when the app is opened, after login, and while running in the background.
• Fixed an issue that could cause audio output to switch unexpectedly while playing voicemail or audio messages.
• Improved voicemail behavior when contact information changes or users switch accounts.
• Fixed issues that could cause crashes while viewing or refreshing voicemail.
• Improved reliability for incoming calls when the device is locked.
• Additional stability and performance improvements. 26.9.3 Sep 22 Potential fix for incoming calls not ringing in some scenarios 26.9.2 Sep 12 • Improved extension and contact information to keep it more consistent and up to date.
• Fixed unread message indicators in Shared Inboxes.
• Improved voicemail handling, including keyboard behavior and updated contact information.
• Refined presence indicators for more accurate availability information.
• The Message option is now disabled when a contact cannot receive messages.
• Improved overall app stability with several crash fixes. 26.9.1 Sep 10 • Improved app stability with fixes for our most commonly reported crashes.
• Temporarily removed the in-app Do Not Disturb setting while we improve how incoming calls are handled when DND is enabled.
• Expanded behind-the-scenes telemetry to help us better understand app usage, performance, and reliability. 26.8.2 Aug 21 • Paste phone numbers directly into the dialpad for faster calling.
• Copy phone numbers, email addresses, and other details from contacts.
• Copy voicemail transcripts for easy sharing or reference.
• Fixed an issue that prevented calls from being placed through the app from Apple Contacts.
• Improved behind-the-scenes telemetry to help us better understand performance and reliability. 26.8.1 Aug 7 Remove 'Audio Loss' alert during calls. 26.7.2 Jul 31 • Added support for the Parking Lot calling feature. (New UI)
• Improved the Edit Contact screen for a cleaner, more intuitive experience. (New UI)
• Made call controls such as hold, mute, transfer, and swap more reliable when managing multiple calls.
• Smoothed transitions between tabs to reduce visual stutter. (New UI)
• Fixed an issue where avatars did not refresh after being changed elsewhere.
• Improved behind-the-scenes diagnostics to help us identify call quality and network-related issues more quickly. 26.7.1 Jul 24 Messages now load additional history automatically as you scroll, with pull-to-refresh still available as a fallback.
Fixed biometric login prompts for some Unity SSO users.
Fixed call route selection during onboarding.
Improved SIP re-registration behavior to help keep calling more reliable. 26.6.2 Jul 3 Adds an option to opt in/out of the new UI (Beta) to the profile menu.
Update many elements of the new UI. 26.6.1 Jun 11 New login screen 26.5.2 Jun 3 Calling Improvements: This release includes continued groundwork for our redesigned calling experience. We’ve also added clearer error messages for certain call connection and audio issues. 26.5.1 May 21 Foundational UI Updates: This release includes more "behind-the-scenes" code for a redesigned navigation experience. These features are being staged for a future rollout and are not yet active for all users. 26.4.2 Apr 17 Foundational UI Updates: This release includes more "behind-the-scenes" code for a redesigned navigation experience. These features are being staged for a future rollout and are not yet active for all users. 26.4.1 Apr 8 Fixed an issue that could cause voicemail transcriptions to display incorrectly. 26.3.3 Apr 3 Fixed a crash that could occur when dialing certain extensions.

Made improvements to keep things running smoothly. 26.3.2 Mar 18 Fixed an issue where search occasionally came up empty-handed.

Improved conversation search to better match participant names, including contacts from your device. 26.3.1 Mar 13 Foundational UI Updates: This release includes more "behind-the-scenes" code for a redesigned call history and contacts experience. These features are being staged for a future rollout and are not yet active for all users. 26.2.3 Mar 10 • Fixed a crash that occurred when attaching Live Photos to a conversation.
• Resolved UI elements that were incorrectly displayed in dark mode. 26.2.2 Feb 28 Foundational UI Updates: This release includes "behind-the-scenes" code for a redesigned dialpad and navigation experience. These features are being staged for a future rollout and are not yet active for all users.

Dark Mode Readiness: New groundwork has been laid to ensure our future interface components automatically respect your system theme settings. 26.2.1 Feb 24 This update includes important fixes for contact synchronization. Users who choose to share only specific contacts with the Cytracom app will now see those contacts correctly populated. 26.1.2 Feb 9 Fixes calls not working after uninstalling the app while still logged in 26.1.1 Jan 21 Your contacts now sync instantly between desktop and mobile; changes appear in seconds, not minutes. Add or update a contact anywhere, and it's everywhere. No refresh needed. Just seamless, automatic sync across all your devices. 23.25.7 12/19/2025 We've refined our glassmorphism effects throughout the app for a sleeker, more cohesive look. The frosted glass styling on navigation elements now adapts beautifully whether you're on the dialpad, viewing voicemails, or browsing contacts—delivering that premium iOS feel you expect. 23.25.6 12/04/2025